Cancellation & refunds
You stay in control of your subscription.
Last updated October 16, 2026
Cancel a renewal
Open Billing in your ADHelpMe account, choose Manage subscription, and cancel in the Paddle portal. You can also follow the management link in your Paddle receipt. The portal shows when cancellation takes effect. Access normally continues until the end of the current paid period.
Canceling stops future renewals; it does not automatically refund an earlier charge or delete your saved work.
Ask about a charge or request a refund
Paddle is the merchant of record and handles payment support and refund requests. Visit Paddle payment support or use the support link in your receipt. Include the purchase email and order reference. Never send a full card number or password.
Refund eligibility is determined under the purchase terms presented by Paddle and applicable consumer law. This policy does not limit any statutory refund, withdrawal, or cancellation rights. For an ADHelpMe service problem, you can also Contact support.
Your saved work
When subscription access ends, your saved projects, tasks, and notes remain readable. You can subscribe again to resume editing. Contact support if you need assistance obtaining your data or deleting your account.